Privacy policy

Last updated: December 4, 2025

 

This Privacy Policy, along with any other documents referred to in it, outlines how Dead Drop Co Ltd (“we”, “us”, “our”, “Dead Drop”), with company number 16871733 and registered office address of 44 Shelburne Drive, Haslington, Crewe, England, CW1 5QG, will process any personal data collected from you in the course of using our website (www.deaddropco.co.uk), including when making a purchase or otherwise communicating with us. Our website is powered by Shopify, which enables us to provide the services to you. 

 

Please read this Privacy Policy carefully. By using and accessing our website, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

For the purposes of the Data Protection Act 2018 (“DPA’18”) and the UK General Data Protection Regulation (“GDPR”), Dead Drop is the data controller. 

 

 

Personal information we may collect

 

During the course of using our website, we may collect and process the following categories of personal information about you: 

  • Contact details, including your name, email address and phone number 
  • Shipping details, including your postal address 
  • Payment information, including payment card information 
  • Communications with us, including any additional personal data you provide when completing the contact form 
  • Device information, including information about your device, browser, or network connection, your IP address, or other unique identifiers 
  • Usage information, including information relating to your interactions with our website 

 

 

How we collect your personal information 

 

We may collect the above personal information in the following ways: 

  • Directly from you, including when you visit our website, make a purchase, complete the contact form, or otherwise provide us with your personal information 
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf
  • From our partners or other third parties.

 

 

How we use your personal information

 

Depending on how you interact with our website, we may use your personal information for the following purposes: 

  • To process any orders made through our website, including sending your updates regarding to your order
  • To respond to any queries 
  • To carry out any obligations arising from any contract entered into between you and Dead Drop 
  • To send you newsletters and other useful content from time to time
  • To provide you with information, products or services that you request or that Dead Drop feels may interest you, where there is a valid legal basis to do so 
  • To ensure that consent on our website is presented in the most optimised and effective manner for you 
  • To diagnose or fix technology problems 
  • To control unauthorised use or abuse of the the website and our products and services, or otherwise detect, investigate or prevent activities that may violate Dead Drop’s policies 
  • To allow you to participate in interactive features of this service, when you choose to do so
  • To notify you about changes to Dead Drop’s services, including any of its policies 
  • To deliver support and respond to your queries 
  • To administrate the website

 

If you do not wish to be contacted for marketing purposes, please unsubscribe by clicking the unsubscribe button at the bottom of any marketing communication or by emailing deaddropcoteam@gmail.com. 

 

Please note that if you click on or follow any links from our website to an external website, our Privacy Policy will no longer apply. Please check the privacy policies of any such external website before submitting any personal data, as Dead Drop cannot accept any responsibility or liability in relation to them. 

 

 

How We Disclose Personal Information

 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request us or otherwise agree to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

 

When disclosing your personal information, your information may be shared with third parties, including data processors, who are located outside of the EEA. Where transfers are made to organisations located outside of the EEA, we will ensure that appropriate safeguards are implemented to govern the transfer, for example, the implementation of standard contractual clauses. 

 

 

Relationship with Shopify

 

Our website is hosted by Shopify, which collects and processes personal information about your access to and use of our services. Information you submit during the course of using our website will be transmitted to and shared with Shopify, as well as third parties that may be located outside of the country in which you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

 

 

Data storage

 

All information collected through the website will be stored on servers that are located within the EEA. As this is outside of the UK, we rely on the adequacy decision between the UK and the EEA to complete such transfer. 

 

Data is encrypted at rest using encryption methods such as Advanced Encryption Standard (AES) and in transit using Transport Layer Security (TLS) 1.2+. 

 

 

Children's data

 

Our website is not intended to be used by children, i.e. those under the age of 13, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

 

 

Security and retention of your information

 

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with our services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

 

Your rights and choices

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

·  Right of access. You may have a right to request access to personal information that we hold about you.

·  Right to erasure. You may have a right to request that we delete personal information we maintain about you.

·  Right to rectification. You may have a right to request that we correct inaccurate personal information we maintain about you.

·  Right to data portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

 

You may exercise these rights at any time by emailing us at deaddropcoteam@gmail.co.uk. 

 

 

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you can complain to the Information Commissioners Office at any time (https://ico.org.uk/make-a-complaint/). 

 

 

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

 

 

Contact us

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at deaddropcoteam@gmail.com or contact us at 44 Shelburne Drive, Haslington, Crewe, England, CW1 5QG.